Privacy Policy

It is extremely important to us to ensure that you not only have a pleasant experience on our Website, but also that you feel comfortable and safe while doing so. This Privacy Policy explains how we handle information collected and received in the course of your use of our Website. It also governs the collection, use and disclosure of your information.

Should you have any question about this policy or to update us if there are any changes to your Personal Data, you may inform [Contact Person] via email at [insert email address].

Information we collect and receive

We may collect and receive information from you in the following situations:

When you fill up our contact form and onboarding form.

When you choose to connect your Contact form with an external third-party service or application, such as Google.

When you use the features and functions available on our Services, for example, by interacting through our contact form for further information.

If you contact us, for example, with a query or to report a problem.

When you register for a survey with us.

When you interact with us through an external third party.

You are under no obligation to provide the information to us. However, if you choose to withhold the information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.

By providing us with any information relating to a third party (e.g. information of your spouse, children, parents, and/or employees), you represent to us that you have validly obtained the consent of the third party to provide us with their information for the respective purposes.

We may collect and receive the following information. Please note that not all of our Services collect all of the information listed below:

Technical data (IP Address, tokens, language settings, browser information or device ID).

Profile information such as age, name, gender, email address, and mobile number.

Location information such as last known location.

Any other information disclosed by you in any of the above-mentioned methods and/or through the use of our Services.

Aggregate data collected through the use of our Services.

Any communications made by you on the Website.

Your interactions with us

Our Services offer features which allow users to communicate and share information to us through a contact form. Please use common sense and exercise good judgement when sharing information with us. We generally do not monitor or remove the information which you share, and such information may remain available. You are responsible for the information you choose to share with us.

Why we collect the information and how we use it

We may use the information collected and received from you for the following purposes:

To verify your identity, update our records and provide our cyber security services to you.

Provide our Services and customise the services shown to you.

Develop, operate, improve, deliver and maintain our Services.

To process or resolve any dispute arising from or in connection with our Services.

Responding to your queries and resolving complaints.

To facilitate, confirm and/or provide updates or notifications in relation to any Services provided to you.

Who we share your information with:

We may share information about you in the following ways:

We may share the information with our potential partners, investors and other parties with a view to a potential business partnership, collaboration, joint venture or otherwise in furtherance of our business.

We may share any information collected in accordance with this Privacy Policy with: (i) governmental and other regulatory authorities or the courts in any jurisdiction; (ii) any third-party claimants or potential third-party claimants; or (iii) your card issuing bank, financial institution and/or payment service provider, to process or resolve dispute arising from or in connection with a transaction using our Services in accordance with our Terms of Service.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or crime or to protect our Services or the rights, property, or personal safety of any person.

We respect your privacy, and we will not sell your personal information to any third party. We may disclose data and aggregate statistics about users of our Services and sales to prospective partners, and other reputable third parties in order to describe our Services, deliver targeted advertisements or for other lawful purposes, but these data and statistics will not include information which can be used to identify you.

Transfer of information

By using our Services, you authorise us to use your information for the purposes mentioned above. We will ensure that your information is transferred in accordance with this Privacy Policy and protected in accordance with applicable laws on personal data protection (including, but not limited to, the Personal Data Protection Act 2018).

Protecting your information

The security of your information is important to us. We have security measures in place to protect against the loss, misuse and alteration of information under our control. We also follow generally accepted industry standards to protect the information transmitted to us over the Internet, both during transmission and once we received it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Where you provide personal data through the website to us, we shall process that personal data in accordance with this Privacy Policy and not do anything to put SingulaRISK in breach of Personal Data Protection Act.

We shall:

Process the Personal Data only to the extent and in such manner, as is necessary in accordance with the Personal Data Protection Act, relevant policy and this clause;

Implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks that are prevented by such Processing, to protect in particular against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data, taking into account the state of the art the cost of implementation, the nature, scope, context and purposes of processing and the likelihood and severity of risk in relation to the rights and freedoms of the Data Subjects;

Not without your prior written consent transfer any Personal Data to another territory or organisation;

Ensure that any employees or other persons authorised to process the Personal Data are subject to appropriate obligations of confidentiality;

Not engage any third party to carry out its Processing under this Agreement without obtaining your prior written consent;

Notify, as soon as reasonably practicable, about any request or complaint received including for technical and operational measures, insofar as possible, for the fulfilment of obligations in respect of such requests and complaints;

On your request, make available all information necessary to demonstrate our compliance with this clause and otherwise permit an audit.

Accessing and updating your information

Where you provide personal information about yourself to us, you are responsible for providing accurate, not misleading, complete and up-to-date information about yourself and any other person whose personal information you provide us, and to update this personal information as and when it becomes inaccurate, misleading, incomplete or out-of-date.

In certain circumstances, you may need to provide to us personal information about someone other than yourself. If so, we rely on you to inform these individuals that you are providing their personal information to make sure they consent to you giving us their information and to advise them about where they can find a copy of this Privacy Policy.

(a) apply for a copy of the information we hold about you; or

(b) withdraw consent you previously provided to us to use, collect or disclose the information we hold about you,

Please contact us. Please allow us a reasonable period of time to respond to any request and effect any change. We may ask to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and may give you reasons for doing so.

Where you have requested a copy of the information we hold about you, we may charge a reasonable administrative fee to cover the costs of responding to your request. If we decide to do so, we will provide you with a written estimate of such fee beforehand.

Tracking technologies

We use tracking technologies on our Services. This enables us to understand how you use our Services which, in turn, helps us to provide and improve our Services. However, the tracking technologies do not access, receive, or collect information which can be used to identify you. We have listed below some examples of the tracking technologies used on our Services:

Cookies. A cookie is a small data file sent from a website to your browser that is stored on your device. Cookies are used for a number of purposes, including to display the most appropriate content based on your interests and activity on our Services, estimate and report our Service's total audience size and traffic, and conduct research to improve our Services. We may also partner with selected third-party vendors such as Google Analytics to allow tracking technologies and remarketing services on our Platforms through the use of first party cookies and third-party cookies for such purposes. You can configure your device's settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of our Services. We use cookies on our website to improve functionality, provide you with a better browsing experience and to tailor our user interface.

Flash cookies. We use Flash cookies (a.k.a local shared objects or LSOs) to store some of your viewing preferences on our Services. These are used to collect and store information, but differ from browser cookies in the amount, type and manner in which data is stored.

Opt-Out

We may deliver personalised advertisements to you in the course of your use of our Services and/or through a variety of advertising networks and exchanges.

Please also note that even though SingulaRISK does not share your personal data with any advertising networks and exchanges without your consent or unless as specified in this Privacy Policy, when you view or interact with an advertisement via any of your devices, an advertiser or advertising network or exchanges can infer that you are within their target audience; or when you click on an advertisement, the publisher and/or advertiser will know you visited the page that you clicked on and may still be able to associate personal data collected by such third parties directly from you through their cookies and similar tracking technologies.

Changes to this Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and all changes will be posted here. We will notify you of the changes by posting a notice on our Services on the Website or by email. You are responsible for reviewing the changes which we make to this Privacy Policy. Your continued use of our Services constitutes your acceptance of the updated Privacy Policy.

Third-party sites and resources

Our Services may, from time to time, contain links to external sites or resources which are operated by third parties. We have no control over the content and privacy practices of such sites or resources. You are advised to review the privacy policies of these sites and resources operated by third parties and understand how your information may be used by those third parties.

If you have any questions, complaints, concerns, or comments on our Privacy Policy, we welcome you to contact us by sending an email. Your indication at the subject header would assist us in attending to your email speedily by passing it on to the relevant staff in our organisation. For example, you could insert the subject header as "Personal Data".

Conflict

Please kindly note that where this Privacy Policy has been translated to any other non-English language, in the event of any inconsistencies in the meaning of any provision of the English language text of this Privacy Policy, the English language text shall prevail.